All participants of the Ontario Works Program have certain rights and responsibilities. Both are explained below:
RIGHTS
As an Ontario Works participant, you have the RIGHT to ...
An Interview
You may bring someone with you anytime you meet with your Case Worker. This person can be anyone you choose.
A Decision
You will be informed (in writing) of any decisions to grant, refuse, suspend or cancel your financial assistance and the reasons for making those decisions.
A Chance To Have Decisions Reviewed
If you disagree with a decision made, you may make a written request within 10 days to have the decision reviewed by our local office. This internal review must be completed by our office within 10 days. You will be told of the result in writing. If you disagree with the internal review decision, you can make an appeal to the Social Benefits Tribunal within 30 days of the date of the internal review decision. Your Case Worker can give you information about the appeal process.
RESPONSIBILITIES
As an Ontario Works participant, you have a RESPONSIBILITY to ...
Respond Promptly
Contact your Case Worker promptly if you receive a message or notice to do so. Complete and return all forms and documents requested by your Case Worker.
Participate
You must actively participate in the approved employment activities decided by you and your Case Worker.
Obtain and Report All Available Income
Report all income that you or a member of your benefit unit receives, including any earnings, training allowances or other sources of income. Each month you will receive an Income Reporting Statement that is used to report all changes to your income.
Report All Assets
An asset is property of all kinds, including cash or anything which can be converted into cash. You must report all assets that you obtain or dispose of to your Case Worker.
Report Your Living Arrangements and Other Changes
You must report all changes in your situation such as your address, phone number, rent or house costs, number of people in your household, leaves from Ontario for periods greater that 7 days, etc.