Ontario Works


To be eligible for Ontario Works you must:

  • live in Ontario
  • be in financial need (your household doesn’t have sufficient financial resources to meet basic living expenses)
  • be willing to make reasonable efforts to find, prepare for and keep a job (unless you have specific circumstances thattemporarily prevent you from doing so, such as an illness or caregiving responsibilities)

Other adult members of your household must also agree to participate in employment assistance activities.

You can start the application process either online, by phone or in person.

  • Online, use the Online Application for Social Assistance
  • By phone or in person, call or visit your local ADSAB office

Once you’ve started the process, an intake worker will contact you to schedule an in-person meeting. You will be asked to bring specific documents to the meeting, so that the worker can verify:

  • your personal information
  • information about members of your household
  • your household’s financial needs
  • your household’s income and assets

During your meeting, you will be asked to sign several forms, including a consent form that gives the ADSAB office permission to access information about you from other government programs or organizations (e.g., Ministry of Transportation, Employment Insurance, Equifax Canada).

The Ontario Works office will use the information you provide, along with the information from other organizations, to determine if you qualify for assistance.